Privacy Policy

Information we collect

• Account details such as your name, email and phone number.
• Order, delivery and payment information needed to run the marketplace.
• For sellers, verification (KYC) documents required to publish products.
• Technical data such as device and usage information to keep the service secure.

How we use your information

We use your information to create and secure your account, process orders and payments, arrange delivery, provide support, prevent fraud and improve the platform.

Sharing

We share only what is necessary with sellers, delivery agencies and payment partners to complete your orders, and with authorities where required by law. We do not sell your personal data.

Security and retention

Passwords and PINs are stored hashed, and sensitive documents are kept private. We retain your data only as long as needed to provide the service and meet legal obligations.

Your rights and contact

You can access or update your profile from your account. For privacy requests, contact info@afmak.com. See also our Cookie Policy.